Privacy Policy
Last updated: October 12, 2026
Introduction
The Sky Bringup, LLC ("we", "our", or "us") operates the FoodLens mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App. This policy covers version 1.3.0 and earlier releases. Features and available controls depend on the app version installed; relevant differences are described below.
Information We Collect
We are committed to collecting only the minimum information necessary to provide our service.
- Device Identifier: A persistent device identifier and a device-linked service account identifier are used for service access, purchase verification and restoration, usage limits, security, and first-party analytics. These identifiers can be linked to your service, usage, and purchase records.
- Account information: Where your installed version offers sign-in to an existing email account, we process the account email, account identifier and authentication information needed to sign you in. Related service activity and purchases can be associated with that account. Free device access does not require creating a named account in the app.
- Usage Data: Our first-party services process app interactions and technical diagnostics, including app and device information, request status and latency, and IP address and user-agent information. Our publisher-operated analytics uses IP-derived country information for usage statistics; this is separate from precise GPS location. Events can be associated with a device or service identifier.
- Purchase Information: The store from which you obtain the app handles checkout and payment-card details. We receive product, transaction, purchase-status, and entitlement records needed to verify purchases and restore access. Apple App Store and Google Play purchases are handled by their respective stores; we do not receive your full payment-card details from store checkout.
Content You Choose to Process
When you request a food analysis, the meal or food-label photo you choose is sent through the Skybringup Gateway to the configured AI service. The service estimates calories and macronutrients, reads visible ingredients, and produces nutrition and possible-allergen information for that request.
Completed scan records, your food diary, and diary trends are stored on your device. The app does not upload the entire diary to provide these local views. You control any export or sharing through another service.
If you contact support, we process the message, the reply email you choose to provide, and relevant service or purchase context. Our support system can use external messaging, email-delivery and AI services to investigate and respond to the request.
Device Permissions
The App may request the following device permissions:
- Camera: Used only when you choose to photograph a meal or food label. A copy of the chosen image is sent for the analysis you request.
- Photo Library: Used when you choose an existing food image. It is sent for analysis only when you start the requested analysis.
How We Use Your Information
- To provide and maintain the App's core functionality
- To enforce usage limits and prevent abuse
- To understand product usage, troubleshoot requests and purchases, respond to support requests, and improve the App
Service Providers
We use the following services to operate FoodLens:
- Skybringup Gateway and external AI services: Processes the food photos you submit and generates nutrition estimates and ingredient information. These estimates are not a diagnosis or a guarantee of allergen safety. The submitted content and necessary request context are also processed by configured external AI routing and model services; retention depends on the services and effective settings used.
- First-party analytics: Version 1.3.0 sends product-interaction and diagnostic events through our Gateway to first-party analytics infrastructure. Earlier versions with first-party analytics use this same service; the events sent depend on the features in that version. These events help us operate, secure, troubleshoot, and improve the app; they can be associated with device or service identifiers.
- Apple App Store and Google Play: The store that distributes your copy of the app processes purchases and manages its payment and refund services. We verify the purchase and entitlement records needed to provide or restore access.
Data Retention
Local content remains on your device until you delete it or remove the app, subject to your device and backup settings. For requested AI processing, the content and necessary request context are handled by our service and its configured providers. Request results, service identifiers, purchase and entitlement records, support messages, and operational diagnostics may be retained for as long as reasonably needed to provide the service, investigate problems, maintain security, comply with legal obligations, and resolve purchases. Retention periods vary by record type and the operational or legal requirements that apply to our service providers.
Data Security
All data transmitted between the App and our servers is encrypted using TLS (HTTPS). We implement industry-standard security measures to protect the limited data we process.
Children's Privacy
Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Your Rights
You can choose whether to submit content for AI processing. To remove locally saved content, uninstall the app and manage any device backups or exports separately. To request access to, correction of, or deletion of service records, contact the support address below and identify the app. We may ask for limited information to locate a device-linked record or verify the request. Some purchase, security, or legal-compliance records may need to be retained. Removing the app does not itself cancel a store subscription; manage that subscription in the store where it was purchased.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
The Sky Bringup, LLC